Facts - FAQS Frequently Asked Questions
Q: [How do we place orders]
A: [In today's fast paced market place we provide the EASE of business entry for senior buyer's, purchasing agents, assistants and buyers worldwide. You can place orders by Phone, Fax or Email. On most occasions we request that a hard copy Purchase Order be sent prior to shipping your orders. Verbal PO's, Credit Card Orders and special options can also be accepted.
[This is for specific and special requested orders depending on current business relationships]
Q: [What are your terms]
A: [Depending on the current status or business relationship, we offer:
COD (1st time orders) Certified COD
Net 10, Net 20, Net 30, Net 45.
As for now to establish a Net account we request that you fax (727) 367-2401 or email firstname.lastname@example.org your Standard Trade References. Approval could take 1-7 days depending on credit & reference research.
All international orders require T/T Wire
(Wire Transfer in advance)
Paypal, Visa, Mastercard, American Express.
Accounts remaining inactive for a period of time, may be placed on a COD basis. Speak to your accounts representative regarding you current terms. Please note Terms are subject to change depending on order size and special requests.
Q: [Do you have qualified business references]
A: [Yes, we have established full credibility as a reliable global supplier, by distributing electronic components and semiconductors to contract manufacturers worldwide. Here we have provided you a fraction of our list of references that include: Boeing, Celestica, Department of Defense, Flextronics, Jabil Circuits, Lockheed Martin, Northrop Grumman, Raytheon, Sanmina-SCI, Siemens, Solectron.]
Q: [What other services do you provide]
A: We provide component datasheets,
component branding, engineering datasheets, tape and reeling, electronic component testing, Group A Testing, order kitting, drop shipping, procurement / purchasing assistance, Procurement Contracting, Same Day Shipping, Emergency Quoting, Quick Quoting, MRP & BOM Quoting, per project contract purchasing assistance, offsite or satellite digital purchasing, franchise opportunities, independent opportunities, Excess Inventory Solutions, inventory consolidation, Excess Inventory Management, excess consignment and OTX Factory Packed™ component packaging. If you would like to sell or get a quote on your excess inventory lists, please email email@example.com ]
Q: [How quickly can you ship]
A: Most product is in stock or ready to be shipped from certified locations in the US, EUROPE and ASIA. Most orders are delivered from 1-2 days stock to your dock. Some orders may take 3-5 Days depending on parts ordered. Sorry.... we do not quote counterfeit product to get your order.
Q: [What is your return policy]
A: [We only distribute new original parts and our percentage of returns are extremely low. We offer a manufacturers warranty of 30 days fit form and function. To return products a certified test must be submitted]
Q: [Why should we purchase from integrated.com and what makes your company different from others]
A: [We help you consolidate your approved vendor list by working exclusively with Online Technology Exchange, Inc. Our financial position, precise database of parts, supplier information, component information, will provide you complete insurance and protection.
This virtual partnership is very important in helping you, your company eliminate purchasing risks by dealing with growing unknown vendors and parts that are listed all over the web. Even if you use other search services, partner with us because we will combine all your orders to simplifying your purchasing process. One stop shopping ( otxi - Your virtual purchasing assistant ™ ).
Most importantly integratedcircuiti.com will help improve your manufacturing focus, delivery schedules, costs confidence and business goals. Most importantly you are a VIP with otxi.com and truly deserve the very best this industry has to offer.]Q: [How do you ship]
A: [We ship Semiconductors, Electronic Components, Obsolete, Hard to Find, Integrated Circuits Worldwide. Contracting FedEx, UPS & DHL. Larger orders can be shipped via special requested freight carriers.]
Thank You - For your business & professionalism!
Online Technology Exchange - IntegratedCircuit™